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Amber Valley Total Care are highly professional domiciliary care providers for all types of domestic, social care and support at home, anywhere within the Amber Valley & Erewash area.
We have been providing excellence for 11 years, with an unrivalled reputation for professional care. Our emphasis is on maintaining the dignity of those we support, to help you remain independent within your own home.
From light domestic tasks, to end of life support; we can provide care from a half hour visit, to 24 hours a day, 7 days a week.
We have been providing excellence for 11 years, with an unrivalled reputation for professional care. Our emphasis is on maintaining the dignity and diversity of those we support, to help you remain independent within your own home.
All staff are continuously trained to ensure we are amongst the best providers of Domiciliary care within our sector.
Washing, bathing/showering, incontinence/catheter/stoma care, peg feeding, dressing, sensory care, stand aids, hoisting, slide sheets
Light housework duties including; vacuuming, dusting, laundry, ironing, light domestic support and meal preparation
Shopping, outings, keeping appointments e.g. hospital, dental, hairdressing
Sitting service, sleeping nights, waking nights, end of life care
All of the above are available for 24 hours a day, 365 days a year.
Cheryl Colledge; a person who has dedicated her life to the care of others, founded Amber Valley Total Care Ltd in August 2000. Cheryl has worked most of her life in the care industry either nursing or caring, and realised that most people relying on personal care were not receiving the level of care which was to be expected.
Amber Valley Total Care Ltd was founded to give the elderly and people with disabilities and illnesses, the opportunity to remain in their own home, with the emphasis on keeping Independence and Dignity, Amber Valley Total Care Ltd strives to meet the standards and requirements of the every day and night to ensure that when our carers leave the service users home they feel comfortable happy and secure in their own home. It is all about improving the quality of life for those unable to do the things that they once took for granted.
When employing our staff at Amber Valley Total Care Ltd we expect the same views from the carers to the receptionist to the highest level of management, because we all need to be working towards the same goal to ensure our values and reputation of quality are maintained. All staff are thoroughly checked against police registers for suitability to work in this nature of work, as all positions require a great level of trust.
Amber Valley Total Care Ltd also apply the levels of quality when looking after our employees, by implementing and maintaining policies and procedures to protect the welfare of our staff ensure they are trained and confident in their work roll. We are also accredited to contract with: Derbyshire County Council Social Services, and CHC continuing health care team, We have staff trained experience working with end of life care, including providing general support to close family members.
Amber Valley Total Care Ltd have now moved to our fabulous new premises! We are very proud that we received Overall Rating of GOOD from our CQC inspection that took place on 30/11/2016 We rated GOOD in all our categories Here is some feedback Clients gave to the CQC...
Areas We Cover
- Other areas by negotiation
With some trepidation, we moved my parents, at the age of 93, from their home of 45 years on the outskirts of London, to Derbyshire to be near to us. They have had 5 very happy years here, thanks to the excellent care of Amber Valley Total Care.
Their carers got to know them both very well and have always been sensitive to their particular needs. They have been caring and kind and have found time to talk and listen while making meals or providing personal care. The relationships formed have been just as important to Mum and Dad as the tasks they have carried out for them. We have been able to rely on the carers to alert us or the medical practice whenever a problem arose. The carers have also been a great support to myself and my sister and we would like to thank them all.
I wish to express my thanks and gratitude to all of your carers who have looked after my mother and father for the past few years. Nothing was too much trouble and your ladies care and understanding shown to my parents was amazing. Over the years they have become more than carers and become close friends.
Sadly, my mother passed away last week and your continued support for my father is very much appreciated.Service User
Now that my mum has had to move on into residential care, I would like to thank you for everything you’ve done for her over the last 15 months. You and your team were consistently professional and competent, and I was always impressed by your prompt responses to changes in her care needs. The way your carers worked together was impressive too, and one day when Mum was having particular difficulty getting out of bed a second carer was there within minutes. Your communication within the team was excellent too, and when Mum had a fall one night all her carers were aware by the next morning.
What made the real difference to Mum’s quality of life though was the way you all related to her. Despite her initial reticence regarding care, she soon thought of you as friends. There was a warmth and a respect shown to her that was obviously very genuine, and she responded well to this, trusting you and working with you.I have no doubt that your excellent care not only kept her safe and well while she was at home, but added massively to her quality of life.
Very many thanksService User
Since we changed agencies everything is SO much better – Consistent carers who do their job really well and face any emergency (and there have been many) – with skill, dedication and loving care!
Thank you so muchService User
Meet The Staff
Training & Review Reports
The External Training Partnerships
- Derby College, Skills for Care & St John’s Ambulance
- Derby College – provide all training for Diploma’s in Health & Social Care Level 2 & 3
- Derbyshire County Council
Our Training & Induction program consist of:
- Skills for Care Care Certificate Training – Delivered by Derby College including all 15 essential induction standards
- Understanding the Safe Handling of Medicines – NCFE Level 2 – Delivered by Derby College
- Principles of Dementia Care – NCFE Level 2 – Delivered by Derby College
- Moving & Handling of People Training – Delivered by Tutor Care
- Health & Safety – Level 2 Award in Health & Safety in the Workplace – CIEH
CQC Report – November 2016
We are very pleased to announce that we received an overall of GOOD in our CQC inspection.
Please find below the link to Amber Valley Total Care Ltd CQC Inspection report – that took place on 30/11/2017
Investors in People Award
The assessor is delighted to inform the representatives of Amber Valley Total Care Limited that the outcome of their recent assessment is that 37 evidence requirements of the core standard have been met, as there are no formal representative groups, together with sufficient additional evidence requirements required for the Gold award.
Total evidence requirements achieved = 170. This includes 37 for the core standard
GOLD TOP UP
It was agreed at the planning meeting that this top up report will be read in conjunction with the previous report so that continual improvement activities can be measured. Please note that the Gold level top up assessment included a wide range of employees, new employees and in depth interviews with employees interviewed previously in order to seek further evidence.
The assessors findings during this review assessment were exceptionally positive. She would like to sincerely congratulate the managing director, the operations manager, the co-ordinator team and all of the carers within AVTC on their outstanding achievement. They have all shown that their ongoing and exceptional commitment to their service users has been recognised in a variety of ways.
The company has many accreditation’s and it is fully recognised that the Investors in People Gold award will be a very important additional recognition. Warmest congratulations to everyone concerned from the assessor and EMB-Excellence.
Well done to you all!
Investors in People Specialist: Jennifer J Lindley